Our Privacy Policy

Welcome to https://frenzyloop.com (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information for visitors who browse our Site without making purchases (“Visitors”) as well as those who register or make purchases (“Authorized Customers”).

“Personally Identifiable Information”

We collect basic information from all visitors to our Site.

For Authorized Customers- those who register or make a purchase- we also collect additional details such as name, email address, phone number, and mailing address.

Information We Collect

We collect basic profile information from all Visitors to our Site.

For Authorized Customers- those who register or make a purchase- we also collect additional details such as name, email address, phone number, and mailing address.

Payment information is securely processed and stored by Stripe, and we do not retain your credit card details on our Site.

What organizations are collecting the information?

We collect information directly from you when you visit our Site or register/purchase as an Authorized Customer. Additionally, some of our third-party service providers- such as Stripe, Mailchimp, CookieYes, and our hosting provider– may collect or process information on our behalf. These providers only access your information as needed to perform their services and are required to handle your data securely.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to:

Personalize your experience on the Site and remember your preferences.

Process transactions and fulfill orders.

Send communications, such as updates, promotions, or responses to inquiries, if you have opted in.

Analyze site usage to improve our Site and services.

Additionally, we use this information to respond to inquiries and provide requested support or information.

Analytics tools such as MonsterInsights (Google Analytics) may collect anonymized usage data (like pages visited and time on site) to help us understand and improve user experience.

With whom may the information
may be shared?

Your Personally Identifiable Information may be shared with authorized third-party service providers who help us operate the Site, process payments, send emails, or manage cookies and analytics. These include Stripe, Mailchimp, CookieYes, and our hosting provider. They are only allowed to use your information to provide these services and must handle it securely.

We do not sell your personal information and you can opt out of communications at any time.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Frenzy Loop Design is securely stored and is only accessible to authorized employees and service providers who need it to perform the services described in this policy.
We do not sell, rent, or otherwise share your personal information with third parties except as outlined above or when required by law.

What choices are available to Visitors regarding collection, use and distribution of the information?

Personally Identifiable Information is stored securely using commercially reasonable measures. Sensitive data, such as payment information, is processed and stored by Stripe; we do not retain credit card details on our Site.

Access to personal data is limited to the service providers mentioned above, and we regularly review security practices to help protect your information. While no method is completely foolproof, we are committed to maintaining high practical standards to safeguard your data.

Cookies

A cookie is a small text file that a website stores on your device. Your browser sends this file back to the site each time you visit.

We use cookies to collect information that helps improve your experience on our Site, such as remembering preferences and analyzing site usage. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. Please note that if you disable cookies, some parts of our Site may not function properly.

Are Cookies Used
on the Site?

A cookie is a small text file that a website stores on your device. Your browser sends this file back to the site each time you visit.

We use cookies on our Site to:

Remember your preferences and settings, so your experience is more personalized.

Analyze site usage and performance through tools like MonsterInsights (Google Analytics), which helps us improve the Site.

Ensure essential features of the Site function properly.

You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, please note that if you disable cookies, some parts of our Site may not work as intended.

Cookies used by our service providers

Some of our third-party service providers may place cookies on your device when you visit our website. For example, we use CookieYes to manage cookie consent and ensure compliance with privacy regulations. These cookies help provide services, analyze usage, and improve your experience.

To learn more about the specific types of cookies and their purposes, please visit our Cookies Information page.

How does the Site keep Personally Identifiable Information secure?

Personally Identifiable Information collected by Frenzy Loop Design is handled with care and protected using commercially reasonable security measures. Sensitive data- such as credit card information-is encrypted during transmission using industry-standard protocols.

While no method of transmission or storage can be guaranteed to be completely secure, we are committed to maintaining high practical standards to safeguard your information. Access to personal data is limited to necessary service providers who help operate the Site and process transactions.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may update or correct their personal information at any time by emailing us at frenzy@frenzyloop.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

Visitors and Authorized Customers can request that their Personally Identifiable Information be deleted or deactivated by contacting us at frenzy@frenzyloop.com.

Please note that due to backups and records, it may not be possible to remove every trace of your information completely. However, any information that is deactivated will be functionally deleted, and we will not sell, transfer, or use it in any way going forward.

Your rights

You have the right to manage your personal information collected by Frenzy Loop Design. This includes the ability to:

Access the personal data we hold about you.

Request corrections or updates to your information.

Request deletion or deactivation of your information.

Opt out of marketing communications.

To exercise any of these rights, please email us at frenzy@frenzyloop.com. We will respond promptly and do our best to respect your choices.

Children’s Privacy

Our Site and Services are not intended for individuals under 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18.

If you become aware that a child under 18 has provided us with personal information, please contact us immediately at frenzy@frenzyloop.com. We will promptly remove any such information from our records.

Compliance With Laws

We may disclose Personally Identifiable Information if required by law, regulation, court order, or subpoena. We may also release information if we believe it is necessary to protect the safety, rights, or property of our Visitors, Authorized Customers, or the public.

What happens if the Privacy Policy Changes?

We may update this Privacy Policy from time to time. Changes will be posted on our Site, and if an update affects information you previously asked to keep private, we will contact you so you can opt out before the change takes effect.

Links to Social Media

Our Site may include links to our social media pages, such as Instagram and Pinterest. When you click on these links, you will leave our Site. We encourage you to review the privacy policies of these platforms, as their practices may differ from ours.